Contents
Latest version: Jan 2026
This Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA). By using the asiaboleh platform, you agree to the data collection and processing practices as described below.

Introduction

Asiaboleh ("we", "Platform") is committed to protecting the privacy of every user who accesses our services at asiaboleh.onl or through our official mobile app. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 and follows international industry standards to ensure your data is handled with full integrity and transparency.

We believe you have the right to know exactly what information we collect, why it is collected, and how it is used. No confusing technical language here — we have written this policy in a way that every user in Malaysia can understand.

Quick summary: We collect only the data necessary to operate your account, process transactions, and improve user experience. We do not sell your data to anyone.

Information We Collect

There are two main categories of information we collect — information you provide directly to us, and information collected automatically when you use the platform.

Information You Provide Directly

  • Identity information: Full name, date of birth, gender, national identification number (MyKad) or passport.
  • Contact information: Email address, mobile phone number, and residential address.
  • Financial information: Bank account number, bank name, digital wallet information (TNG, Boost, GrabPay, MAE) for deposit and withdrawal purposes.
  • KYC verification documents: A copy of your MyKad/passport, bank statement, or other documents required to verify your identity.
  • Account information: Username, password (stored in encrypted form), language preferences and account settings.

Automatically Collected Information

  • Technical data: IP address, web browser type, device operating system, and screen resolution.
  • Usage data: Games played, bets placed, session duration, and pages visited.
  • Location data: General geographic location based on IP address for compliance and security purposes.
  • Cookie data: Session cookies, preference cookies, and analytics cookies (detailed in Section 6).
Data Categories Example Legal Basis
Identity Data Name, IC, date of birth Contractual requirement & compliance
Financial Data Bank account no., digital wallet Contract performance
Technical Data IP address, device type Legitimate interest (security)
Usage Data Games played, login sessions Legitimate interest (improvement)
Marketing Data Promotional preferences, email responses Consent

How We Use Your Data

Every piece of data we collect has a clear purpose. We do not use your data for any purpose other than those stated below without first obtaining your renewed consent.

  • Account management: To register, verify, and maintain your account on the asiaboleh platform.
  • Transaction processing: To process deposits, withdrawals, and fund transfers securely and accurately.
  • KYC and AML compliance: To verify your identity and comply with anti-money laundering laws.
  • Customer support: To handle your complaints, enquiries, and technical support requests effectively.
  • Platform security: To detect and prevent fraud, unauthorised access, and account misuse.
  • Service improvement: To analyse usage patterns in order to improve user experience and platform performance.
  • Marketing communications: To send promotional offers, bonus notifications, and updates — only if you have consented to receive them.
  • Responsible gaming: To monitor gaming patterns and identify users who may benefit from support through our responsible gaming programme.

Sharing Information With Third Parties

Asiaboleh does not sell, rent, or trade your personal data to any third party for their own marketing purposes. However, there are limited situations where we need to share your information with trusted parties, namely:

  • Payment providers: Local banks, FPX providers, and digital wallet operators that process your financial transactions — only the information necessary to complete the transaction is shared.
  • Identity verification providers: A third-party KYC service provider that helps verify your identity documents in accordance with compliance requirements.
  • Cloud service provider: A cloud computing platform that hosts your data in a secure, certified environment.
  • Regulatory authority: When required by Malaysian law or by direction of a competent authority.
  • Analytics service: Aggregate analytics tools that do not individually identify users, used solely for platform improvement purposes.
All third parties we work with are bound by strict data protection agreements. They are only permitted to process your data according to our instructions and for specified purposes.

Your Data Security

We continuously invest in security infrastructure to ensure your data remains protected at all times. The technical and organisational security measures we implement include:

  • 256-bit SSL/TLS encryption for all communications between your device and our servers.
  • Passwords are stored using bcrypt hashing — your password is never saved in plain text.
  • Two-factor authentication (2FA) is available and strongly recommended for all accounts as an added layer of protection.
  • 24/7 security monitoring with automated intrusion detection systems.
  • Periodic security audits by independent third parties to identify and remediate system vulnerabilities.
  • Internal data access is restricted using the principle of least privilege — only staff who require access to perform their duties are granted permission.
  • A comprehensive incident response plan to ensure any data breach is handled swiftly and you are notified within the timeframe stipulated by law.
User funds are held in a separate account that is not commingled with the company's operational funds. This ensures your financial assets remain secure under all circumstances.

Cookies and Tracking Technologies

Asiaboleh uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The following are the types of cookies we use:

  • Essential cookies: Required for core platform functions such as login and session security. Cannot be disabled.
  • Preference cookies: Stores your preferences such as language, currency, and interface theme for a more convenient experience.
  • Analytics cookies: Collects aggregated information on how users interact with the platform to help us improve design and content.
  • Performance cookies: Helps us monitor page load times and identify technical issues that require attention.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the asiaboleh platform.

Your Rights as a User

Under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding the personal data we hold about you. You may submit requests relating to these rights through the asiaboleh support team at any time.

Data Retention Period

We retain your personal data for as long as your account is active or as long as necessary to provide services to you. After account closure, we will retain certain data for the additional period required by Malaysian law, typically for seven (7) years for financial records and transactions, in line with the requirements of the Anti-Money Laundering Act 2001.

Data that is no longer required will be securely deleted or anonymised in accordance with our established data disposal procedures.

Child Protection

The asiaboleh platform is strictly for users aged 18 years and above. We do not intentionally collect or store any personal data from individuals under the age of 18. If we discover that a child's information has been collected without our knowledge, such data will be deleted immediately and the associated account will be closed.

If you discover that a child has accessed or registered on our platform, please contact our support team immediately so that prompt action can be taken.

Amendments to the Privacy Policy

Asiaboleh reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Any significant amendments will be communicated to you via in-platform notifications or your registered email at least 14 days before the changes take effect.

The "Updated" date at the top of this document will always reflect the latest version currently in effect. Continued use of the platform after any amendments are published constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the asiaboleh Data Protection Officer (DPO) team is here to help.

  • Email: [email protected]
  • Live Chat: Available 24/7 via the chat icon within the platform
  • Response time: We aim to respond to all privacy enquiries within 3 business days
For data rights requests (access, correction, deletion), please include your account number and a copy of your identity verification document so we can process your request more quickly and securely.